STR Emergency?
SnapTurn Sends Help Fast.

An upcoming app connecting STR hosts with local workers for urgent property tasks.

• I’m a Host / Property Manager
• I Want to Become a Snapper

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• Privacy Policy
• Terms of Service
• Support

Host / Property Manager Interest Form

Need urgent STR backup in the Poconos? Tell us a little about your properties so we can understand where SnapTurn can help most.

Snapper Interest Form

Interested in earning money by helping local Poconos hosts with urgent property tasks? Tell us a little about yourself.

SnapTurn Privacy Policy
Effective Date: May 24th 2026SnapTurn respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, join our waitlist, submit an interest form, or communicate with us.By submitting your information to SnapTurn, you agree to the practices described in this Privacy Policy.Information We Collect
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Business or company name
Whether you are interested as a host, property manager, or service provider
Service area or location
Type of services you are interested in
Any message or information you submit through our formsWe may also collect basic technical information, such as browser type, device information, IP address, pages visited, and general website usage data.How We Use Your Information
We may use your information to:
Add you to the SnapTurn waitlist
Contact you about SnapTurn’s launch
Follow up about your interest
Send updates, announcements, or marketing messages
Understand demand from hosts and workers
Improve our website, services, and launch planning
Respond to questions or requests
Comply with legal obligations
Email and Text CommunicationsBy submitting your contact information, you agree that SnapTurn may contact you by email, phone, or text message about your interest in SnapTurn.You may unsubscribe from marketing emails by clicking the unsubscribe link in an email.
You may opt out of text messages by replying “STOP.”How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website, forms, email marketing, text messaging, analytics, customer communications, and business operations.
These providers may only use your information as needed to provide services to SnapTurn.Third-Party Tools
SnapTurn may use third-party tools to collect forms, manage emails, send messages, host our website, process communications, or analyze website activity.
These third-party tools may collect and process information according to their own privacy policies.Data Retention
We may keep your information for as long as needed to communicate with you, manage the waitlist, prepare for launch, comply with legal obligations, or support legitimate business purposes.
You may request that we delete your information by contacting us.Data Security
We use reasonable safeguards to protect the information we collect. However, no website, form, email system, or online service can guarantee complete security.Children’s Privacy
SnapTurn is not intended for children under 18. We do not knowingly collect personal information from children under 18.Your Choices
You may contact us to request access to, correction of, or deletion of your personal information.
You may also unsubscribe from marketing communications at any time.Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.Contact Us
If you have questions about this Privacy Policy or want to request deletion of your information, contact us at:
SnapTurn
Email: [email protected]\

SnapTurn Terms of Service
Effective Date: May 24 2026
Last Updated: May 24 2026
Welcome to SnapTurn. These Terms of Service govern your access to and use of SnapTurn’s website, mobile application, platform, services, forms, communications, and related tools.
By accessing or using SnapTurn, creating an account, submitting a form, requesting a job, accepting a job, making a payment, receiving a payout, or otherwise using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use SnapTurn.1. Who We Are
SnapTurn is a platform designed to help short-term rental hosts, property owners, property managers, and similar users connect with available workers, contractors, cleaners, maintenance providers, and service professionals for property-related tasks.
SnapTurn may help facilitate urgent, last-minute, or scheduled services, including but not limited to:
Cleaning support
Trash removal
Hot tub service
Pool service
Maintenance tasks
Locksmith support
Guest-readiness tasks
Property issue response
Other short-term rental support services
For purposes of these Terms:
“SnapTurn,” “we,” “us,” or “our” means SnapTurn and its owners, operators, affiliates, representatives, contractors, and service providers.
“Host” means a property owner, property manager, co-host, short-term rental operator, or other user who requests services through SnapTurn.
“Snapper” means a worker, cleaner, contractor, vendor, service provider, or other individual or business that accepts or performs jobs through SnapTurn.
“User” means any person or business using SnapTurn, including Hosts and Snappers.
“Job” means a service request, task, assignment, or work opportunity posted, accepted, managed, or completed through SnapTurn.2. Eligibility
You must be at least 18 years old to use SnapTurn.
By using SnapTurn, you represent that:
You are at least 18 years old.
You have the authority to enter into these Terms.
Any information you provide is accurate and complete.
You will use SnapTurn only for lawful purposes.
If you use SnapTurn on behalf of a company, you have authority to bind that company.
SnapTurn may refuse, suspend, or terminate access to any user at any time if we believe the user has violated these Terms, created safety concerns, provided false information, misused the platform, or otherwise acted in a way that may harm SnapTurn or other users.3. SnapTurn Is a Marketplace Platform
SnapTurn provides a platform for Hosts and Snappers to connect.
Unless otherwise stated in writing, SnapTurn is not the employer, employee, joint employer, contractor, subcontractor, agent, partner, or representative of any Host or Snapper.
Hosts are responsible for the service requests they submit. Snappers are responsible for the services they agree to perform.
SnapTurn may help facilitate communication, payments, job tracking, ratings, documentation, and dispute review, but SnapTurn does not guarantee the quality, safety, legality, timeliness, suitability, or outcome of any job.4. Independent Contractor Relationship
Snappers are independent contractors and are not employees of SnapTurn unless a separate written agreement signed by SnapTurn states otherwise.
Snappers are responsible for:
Deciding whether to accept or decline available jobs
Determining how to perform accepted work, subject to job requirements and safety standards
Providing their own transportation, tools, supplies, and equipment unless otherwise stated
Maintaining any licenses, permits, insurance, certifications, or qualifications required for the services they offer
Paying their own taxes
Reporting income as required by law
Complying with all applicable federal, state, and local laws
Performing services in a professional and safe manner
Nothing in these Terms is intended to create an employment relationship between SnapTurn and any Snapper.
Attorney note: This section should be reviewed carefully. Worker classification rules can vary by state and industry, and Pennsylvania’s Department of Labor states that a worker is generally considered an employee unless independent contractor status can be proven.5. Host Responsibilities
Hosts are responsible for the accuracy and legality of the jobs they post.
By using SnapTurn as a Host, you agree to:
Provide accurate property information
Provide accurate job details
Provide safe and legal access to the property
Disclose known hazards, risks, or special instructions
Ensure you have authority to request services at the property
Pay all applicable fees, service charges, and approved expenses
Communicate respectfully with Snappers and SnapTurn
Avoid requesting illegal, unsafe, discriminatory, or inappropriate work
Review completed work promptly
Report issues in a timely manner
Hosts are responsible for ensuring that job requests do not violate rental agreements, HOA rules, local ordinances, property owner restrictions, guest privacy rights, or applicable law.6. Snapper Responsibilities
By using SnapTurn as a Snapper, you agree to:
Provide accurate profile, contact, service, and availability information
Accept only jobs you are qualified and able to perform
Arrive on time or communicate promptly if delayed
Complete accepted jobs professionally and safely
Follow job instructions, property rules, and reasonable safety requirements
Respect guest, owner, and property privacy
Avoid damaging property
Upload accurate job documentation when required
Not bring unauthorized individuals to a property
Not enter unauthorized areas of a property
Not remove property unless specifically authorized
Not contact guests, owners, or third parties outside the scope of the job unless necessary
Maintain any legally required licenses, permits, insurance, or certifications
Snappers are responsible for their own actions, omissions, tools, equipment, transportation, insurance, taxes, and business expenses.7. Account Registration
Some features may require you to create an account.
You agree to:
Provide accurate account information
Keep your login credentials secure
Not share your account with unauthorized users
Notify SnapTurn promptly of unauthorized access
Keep your contact and payment information updated
You are responsible for activity that occurs under your account.
SnapTurn may suspend or terminate accounts that contain false information, appear fraudulent, create safety concerns, or violate these Terms.8. Jobs, Acceptance, and Completion
Hosts may submit job requests through SnapTurn. Snappers may view, accept, or decline available jobs, depending on platform functionality.
A job is not guaranteed until accepted through the platform or otherwise confirmed.
SnapTurn may cancel, reassign, delay, or modify jobs when necessary due to:
Safety concerns
Incorrect information
Host cancellation
Snapper cancellation
Payment issues
Platform errors
Suspected fraud
Weather, access issues, emergencies, or other circumstances outside SnapTurn’s control
A job may require proof of completion, including photos, videos, notes, checklists, timestamps, or other documentation.9. Payments and Fees
Hosts agree to pay all charges associated with jobs requested through SnapTurn, including applicable service fees, platform fees, worker compensation, processing fees, taxes, cancellation fees, rush fees, emergency fees, supply reimbursements, or other disclosed charges.
Snappers agree that payout amounts may be subject to platform fees, payment processor fees, adjustments, refunds, chargebacks, taxes, or other deductions as permitted by law and disclosed through the platform.
SnapTurn may use third-party payment processors to process payments and payouts. If SnapTurn uses Stripe Connect or a similar marketplace payment system, users may also be subject to the payment processor’s terms. Stripe describes Connect as a payment system for platforms and marketplaces that manage payments and move money between multiple parties.
SnapTurn is not responsible for delays caused by banks, payment processors, failed payment methods, incorrect account information, chargebacks, compliance reviews, or third-party processing issues.10. Cancellations, No-Shows, and Refunds
SnapTurn may establish cancellation, no-show, and refund rules for jobs.
Unless otherwise stated in writing:
Hosts may be charged cancellation fees for canceling a job after a Snapper has accepted it.
Hosts may be charged if a Snapper arrives but cannot access the property due to incorrect access instructions, lock issues, guest presence, unsafe conditions, or other Host-side issues.
Snappers may lose payout eligibility if they fail to show up, cancel late without valid reason, perform incomplete work, submit false documentation, or violate these Terms.
Refunds are not guaranteed and are reviewed case by case.
SnapTurn may issue refunds, credits, partial payouts, payout holds, or adjustments at its discretion.11. Disputes Between Hosts and Snappers
Hosts and Snappers agree to communicate respectfully and attempt to resolve issues in good faith.
SnapTurn may review disputes involving:
Job completion
Quality concerns
Missed appointments
Property access issues
Damage claims
Payment disputes
Safety concerns
False or misleading documentation
User misconduct
SnapTurn may request photos, videos, messages, receipts, timestamps, or other supporting information.
SnapTurn may decide whether to issue a refund, release a payout, hold a payout, reduce a payout, reassign a job, suspend a user, or take other action.
SnapTurn’s dispute involvement does not make SnapTurn responsible for the actions or omissions of Hosts or Snappers.12. Property Damage, Loss, and Safety
Users are responsible for their own actions and omissions.
Hosts are responsible for maintaining safe property conditions and disclosing known hazards.
Snappers are responsible for performing work carefully, safely, and within their skill level.
SnapTurn is not responsible for:
Property damage caused by users
Theft, loss, or missing items
Injuries occurring at a property
Unsafe property conditions
Guest behavior
HOA or community violations
Vendor or contractor negligence
Incomplete or poor-quality work by a Snapper
Incorrect or incomplete job information provided by a Host
SnapTurn may assist with documentation or dispute review, but SnapTurn does not guarantee reimbursement for damages, losses, injuries, or claims.13. Emergency and Urgent Services
SnapTurn may support urgent or last-minute job requests. However, SnapTurn is not an emergency service provider.
SnapTurn does not guarantee that a Snapper will be available, arrive by a specific time, resolve an emergency, or prevent property damage, guest dissatisfaction, financial loss, fines, safety issues, or booking disruption.
For true emergencies, including fire, gas leaks, active flooding, break-ins, medical emergencies, criminal activity, or immediate danger, users should contact 911 or the appropriate emergency service provider.14. Prohibited Uses
Users may not use SnapTurn to:
Violate any law, regulation, ordinance, HOA rule, or third-party right
Request or perform illegal services
Harass, threaten, abuse, discriminate against, or exploit another person
Submit false, misleading, or fraudulent information
Circumvent SnapTurn’s payment system
Move jobs off-platform to avoid fees
Misuse property access information
Enter unauthorized areas of a property
Steal, damage, or misuse property
Upload inappropriate, private, illegal, or harmful content
Impersonate another person or business
Interfere with platform operations
Attempt to hack, scrape, reverse engineer, or disrupt SnapTurn
Use SnapTurn for spam, scams, or fraudulent activity
Request work that requires a license if the Snapper does not hold the required license
Use SnapTurn in a way that creates safety risks or reputational harm
SnapTurn may suspend or remove users who violate this section.15. Off-Platform Communication and Circumvention
Users may not use SnapTurn to identify Hosts, Snappers, properties, jobs, or service opportunities and then move the relationship off-platform to avoid SnapTurn fees.
Unless expressly allowed by SnapTurn, users agree not to:
Solicit direct payment outside the platform
Offer or accept off-platform payments for SnapTurn-sourced jobs
Use SnapTurn contact information to avoid platform fees
Encourage another user to bypass SnapTurn
Complete repeat jobs outside SnapTurn when the relationship originated through SnapTurn
Violation of this section may result in account termination, loss of payout eligibility, fees, or other remedies available to SnapTurn.16. User Content
Users may submit photos, videos, messages, reviews, notes, reports, job documentation, profile information, and other content through SnapTurn.
By submitting content, you represent that:
You have the right to submit it.
It is accurate to the best of your knowledge.
It does not violate another person’s rights.
It does not contain unnecessary sensitive personal information.
It does not contain illegal, offensive, or harmful material.
You grant SnapTurn a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, modify, transmit, and process user content as needed to operate, improve, promote, secure, and support SnapTurn.
SnapTurn will not intentionally use private property photos for public marketing without appropriate permission.17. Ratings, Reviews, and Feedback
SnapTurn may allow Hosts and Snappers to submit ratings, reviews, comments, or feedback.
Users agree that feedback must be truthful, fair, and based on actual experience.
SnapTurn may remove or moderate feedback that appears false, abusive, discriminatory, retaliatory, irrelevant, private, or otherwise inappropriate.
Feedback submitted to SnapTurn may be used to improve the platform, evaluate users, resolve disputes, and promote SnapTurn.18. Background Checks, Verification, and Screening
SnapTurn may, now or in the future, require certain Snappers or users to complete identity verification, background checks, reference checks, skills verification, license verification, insurance verification, or other screening.
Completion of screening does not guarantee that a user is safe, qualified, reliable, insured, licensed, or suitable for any particular job.
Hosts are responsible for exercising their own judgment when requesting or approving services.
Snappers are responsible for maintaining all legal qualifications required for the services they perform.
If background checks or consumer reports are used, SnapTurn should follow applicable legal requirements, including the Fair Credit Reporting Act when applicable. The FTC notes that businesses using consumer reports for employment, leases, insurance, or similar eligibility decisions may have responsibilities under the Fair Credit Reporting Act.19. Insurance
SnapTurn does not guarantee that any Host or Snapper carries insurance unless expressly stated in writing.
Hosts are responsible for maintaining appropriate property, business, rental, liability, and short-term rental insurance.
Snappers are responsible for maintaining appropriate auto, general liability, workers’ compensation, professional, business, or other insurance required by law or appropriate for the services they provide.
SnapTurn may require proof of insurance for certain service categories.20. Taxes
Users are responsible for their own tax obligations.
Hosts are responsible for any taxes related to services purchased, property operations, business expenses, or reporting obligations.
Snappers are responsible for reporting income, paying taxes, and maintaining tax records related to payouts received through SnapTurn.
SnapTurn may collect tax information or issue tax forms where required by law.21. Text Messages, Emails, and Notifications
By providing your contact information, you agree that SnapTurn may contact you by email, phone, SMS/text message, push notification, or in-app message for purposes related to your account, jobs, payments, support, launch updates, marketing, and platform operations.
Message and data rates may apply.
You may opt out of marketing emails through the unsubscribe link. You may opt out of marketing text messages by replying “STOP.”
You may still receive transactional, safety, legal, account, payment, or job-related messages even if you opt out of marketing communications.22. Privacy

SupportNeed help with SnapTurn?SnapTurn is currently in its early launch and testing phase, and we appreciate your patience as we continue improving the platform.For support, questions, bug reports, or account issues, please contact us at:[email protected]Please include your name, email address, whether you are using SnapTurn as a Host or Snapper, a brief description of the issue, and the unique Job ID/job number if your request is related to a specific job.For bug reports, screenshots or screen recordings are especially helpful.We aim to respond to all support requests within 48 business hours.SnapTurn is not an emergency service. For fire, flooding, gas leaks, break-ins, medical emergencies, or immediate safety concerns, please call 911 or the appropriate emergency service provider.